F.A.Q

Yes, we’re still open 24/7 to accept orders in Ethiopia and most locations internationally. Please see the current list of international exclusions over on our delivery page here. We are still offering free Ethiopia delivery when you spend on or over ETB 20 with us.

We’re trying to keep on top of order send-outs as much as possible following the necessary safety measures and guidelines. Our the warehouse has changed it’s opening hours to Monday to Friday, but don’t panic - we’re working with external fulfilment partners to ensure they’re taking all the correct and necessary safety precautions.
At present, we’re not offering a next day delivery service. We are trying to get orders to you as quickly as possible therefore we have taken this delivery option down until it is safe to do so again.
We’re taking the Coronavirus outbreak incredibly seriously and want to ensure the wellbeing and safety of staff at all times when making any decisions. Since the government advised it was safest to do so, all-out head office staff have been working from home (except for those who have ‘business-critical roles’). We have put in place a strict social distancing policy for any members of staff who may have to come in closer contact during the outbreak.
Our warehouse staff are following a series of strict guidelines including social distancing, hand washing and many more which may result in some delays in order send-outs.